Quality Management Training & Education

Behavioral Health

• BH Quality Training Series
  • FY20 BH and CSU Quality Review Process– 6-2019 (PDF)
    • FY20 BH and CSU Quality Review Process– 6-2019 (Recording) 
  • Safe Storage Handling of Medication – 6-2019 (PDF)
  • Making the Most of Your Crisis Stabilization Unit Quality Review (CSUQR) – 3-2019 (PDF)
    • Making the Most of Your Crisis Stabilization Unit Quality Review (CSUQR) – 3-2019 (Recording)
  • Documentation For Paraprofessionals – A Guiding Light-10-2018 (PDF)
  • Person-Centered Approach to Crisis and Safety Planning -10-2018 (PDF)
    • Person-Centered Approach to Crisis and Safety Planning – 10-2018 (Recording)
  • Making the Most of Your Behavioral Health Quality Review – 10-2018 (PDF)
    • Making the Most of Your Behavioral Health Quality Review – 10-2018 (Recording)
  • Recovery and Rehabilitation – The Ultimate Selfie-10-2018 (PDF)
  • Tier 1 & 2 Information Session: “BH Provider Standards & KPIs” – 07-2018 (PDF)
  • Safety Planning 101 -03-2018 (PDF)
  • Documentation 101 -10-2017 (PDF)
  • Training: DBHDD Provider Manual-11-2017 (PDF)
    • Training: DBHDD Provider Manual – 11-2017 (Recording)
  • Progress Notes 101 -08-2017 (PDF)
  • Recovery Planning-01-2017 (PDF)
  • Treatment Planning: The Critical Link – 02-2017 (PDF)
    • Treatment Planning: The Critical Link – 02-2017 (Recording)
  •  FY17 BHQR Frequencies – 11-2016 (PDF)
  • Billing Validation 101-05-2016 (PDF)
    • Billing Validation -05-2016 (Recording) 
  • FY19 BHQR-CSUQR Quality Review Process
• BH Service-Specific Training
  • CPS-P/CPS-Y Conference- Individual vs Group Documentation: Is There a Difference?– 05-2019 (PDF) 
  • Medication Assisted Treatment (MAT) Provider Training -02-2019 (PDF)
  • CSU Transition/Discharge Planning & Overview of Care Coordination – 09-2018 (PDF)
  • CPS-P/CPS-Y Conference-Documentation Training-06-2018 (PDF)
  • Intensive Family Intervention (IFI) Scores Training-04-2018 (PDF)
  • IFI Documentation Training -04-2018 (PDF)
  • Residential Services Documentation 12-2017 (PDF)
  • Psychosocial Rehabilitation (PSR) vs. Case Management -05-2017 (PDF)
  • BH Symposium Training: Recovery Planning – The Critical Link -10-2016 (PDF)

Intellectual and Developmental Disabilities

• Intellectual and Developmental Disabilities
  • Support Coordination – Making the Most of Your QEPR 6-2020 (PowerPoint)
  • Documenting Choice and Community Inclusion 6-2020 (PDF)
  • Documenting Choice and Community Inclusion 6-2020 (Recording)
  • Next Steps After an ISP Meeting 5-2020 (PowerPoint)
    • Next Steps After an ISP Meeting (Recording)
    • NCI COVID-19 Bulletin 5-2020 – Handout
  • Planning for the ISP Meeting 5-2020 (PowerPoint)
    • Planning for ISP Meeting (Recording)
    • NCI Social Isolation During COVID 19 5-2020 – Handout
  • FY20 IDD Quality Review Process– 6-2019 (PDF)
    • FY20 IDD Quality Review Process– 6-2019 (Recording)
• Health
  • Monitoring Health Risks – 8-2018 (PDF)
    • Monitoring Health Risks – 8-2018 (Recording)
  • How to Identify Potential Health Risks -07-2018 (PDF)
    • How to Identify Potential Health Risks – 07- 2018 (Recording)
  • Techniques on How To Help Educate People on Medications – 06-2018 (PDF)
    • Techniques on How To Help Educate People on Medications – 06-2018 (Recording)
  • Empowering Individuals to Maintain Healthcare – 02-16-2018 (PDF)
    • Empowering Individuals to Maintain Healthcare – 02-16-2018 (Recording)
  • Preventative Health Care – 06-2017 (PDF)
    • Preventative Healthcare Guidelines – 06 -2017 (PDF) *Attachment
    • Dental Medical Form – 06- 2017 (PDF) *Attachment 
• Safety
  • How to Educate Individuals on Abuse Neglect and Exploitation – 08-2018 (PDF)
  • Safety and Self Preservation: Beyond the Basics – 06-2017 (PDF)
    • Ability to Self Preserve Checklist – 06-2017 (PDF) *Attachment 
• Rights
  • Quality IDD Training – How to Identify Rights Violations? – 11-2018 (PDF)
  • How to Support Self – Advocacy – 09-2018 (PDF)
    • How to Support Self – Advocacy – 09-2018 (Recording)
• Choice
  • What is Informed Choice? – 08-2018 (PDF)
• Person Centered 
  • Quality IDD Training – CMS Expectations for the Support Planning Process – 10-2018 (PDF)
  • Staff Matching Why It Works – 05-2018 (PDF)
    • Staff Matching Why It Works – 05-2018 (Recording)
  • What is Person Centered Language – PART II – 04 -2018 (PDF)
  • What is Person Centered Language – PART I – 04-2018 (PDF)
  • IDD Quality Training Series: Person-Centered Documentation Training Part 1 – 09-2017 (PDF)
    • IDD Quality Training Series: Person-Centered Documentation Training Part 1 – 09-2017 (Recording)
  • IDD Quality Training Series: Writing Person Centered Notes for Goals and Objectives Training Part 2 – 09-2017 (PDF)
    • IDD Quality Training Series: Writing Person Centered Notes for Goals and Objectives Training Part 2 – 09-2017 (Recording)
• Community
  • Supporting Individuals to Gain Competitive Integrated Employment– 8-2018 (PDF)
    • Supporting Individuals to Gain Competitive Integrated Employment – 8-2018 (Recording)
  • Networking with the Comm to Build Healthy Relationships and Natural Supports – 7-2018 (PDF)
    • Friends Manual, Angela N. Amado — Training 2017 (PDF) *Attachment
  • Community Life – Training 2017 (PDF)