Welcome to the IDD Case Management Online Portal. This web-based portal allows Individuals and families to submit applications for IDD services and track their application through the process in real time. Individuals and their families can view their application determination online and submit secure messages regarding their application.

Items that will be needed to submit your online application include:

• Official Birth Certificate
• Medicaid/Medicare Card
• Psychological Evaluation
• Social Security Card
• Developmental Evaluation
• School IEP Report
• School Transcript
• Vocational/Support Employment Records
• Permanent Residence Card
• Social Security Benefit Letter
• Other Medical or Diagnostic Reports

Once you are ready to submit your application, click here to see a video with instructions and additional information for submitting your application.

User Guides and Resources

• Creating an IDD Connects Individual New User Account
• Linking a Non-Online Application to Your IDD Connects Individual User Account
• Reviewing and Approving an ISP in IDD Connects
• IDD Online Individual Application (Video)
• DBHDD Standard Release of Information (ROI)

Applications

Online IDD Waiver Application

• Paper IDD Waiver Application (PDF)