User Guides
- Appeals Staff User Guide
- Application Reviewer User Guide
- Common Area Functions User Guide
- Clinical User Guide
- Field Office User Guide
- I&E Manager User Guide
- ISP Clinical Reviewer User Guide
- Medical Director User Guide
- Non-Online Application User Guide
- Planning List Administrator (PLA) User Guide
- Provider User Guide
- Psychologist User Guide
- SIS Assessor User Guide
- SIS Manager User Guide
- Support Coordinator/State Service Coordinator User Guide
- System Ad-AS Manager User Guide
Additional Resources
- Frequently Asked Questions (PDF)
- IDD Connects General User Video
- IDD Connects Promo Video
- IDD Connects Overview
- IDD Case Management System Talking Points – Spring 2018 (PDF)
- Providers: IDD Connects Portal – 08.15.2019 (PDF)
- Provider Connect Access and IDD Connects Log On – 06.16.2022 (PDF)
- MFA User Guide – Provider Connect access (PDF)
Announcements
Upcoming Trainings – Training Library
- Joint: IDD Provider Touch-Base Registration Link (Held Bi-Weekly)
Recently Held Trainings
Bi-Weekly Provider Touch-Base Call
- Bi-Weekly Provider Call – 06.25.2020 (PDF)
- Bi-Weekly Provider Call – 06.11.2020 (PDF)
- Bi-Weekly Provider Call – 02.13.2020 (PDF)
- Bi-Weekly Provider Call – 01.30.2020 (PDF)
- Bi-Weekly Provider Call – 01.16.2020 (PDF)
- Bi-Weekly Provider Call – 10.24.2019 (PDF)
- Bi-Weekly Provider Call – 11.21.2019 (PDF)
- Bi-Weekly Provider Call – 12.05.2019 (PDF)
- Bi-Weekly Provider Call – 12.18.2019 (PDF)
- Bi-Weekly Provider Call – 01.02.2020 (PDF)
English 
Nederlands 
Español 
Français 
Italiano 
Deutsch 
Polski 
Português 
Tagalog 
Tiếng Việt 
Русский 
Հայերեն 
العربية 
فارسی 
বাংলা 
ਪੰਜਾਬੀ 
한국어 
日本語